Privacy Policy
Effective Date: December 3, 2024
We Install It (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect personal information across our website, services, and service delivery operations.
1. Information We Collect
We may collect personal information including:
- Name
- Email address
- Phone number
- Company information
- Service-related information (e.g., service address, appointment details)
This information is collected through website forms, customer interactions, and service delivery processes.
2. How We Use Your Information
We use personal information for:
- Service delivery and appointment coordination
- Customer communication and support
- Operational management and quality assurance
- Marketing and service updates (where applicable)
- Improving our services and systems
3. Legal Basis for Processing
We process personal data based on:
- Your consent
- Contractual necessity (to deliver requested services)
- Legitimate business interests related to operations and service improvement
4. Data Sharing
We do not sell personal data.
We may share information with:
- Trusted service providers and subcontractors involved in service delivery
- Technology providers (e.g., hosting, analytics)
- Other parties where required to fulfill services or comply with legal obligations
All third parties are required to meet appropriate data protection and confidentiality standards.
5. Cookies and Tracking
We use cookies and analytics tools (such as Google Analytics) to understand website usage and improve user experience. You can manage cookie preferences through your browser settings.
6. Data Residency and Transfers
Our systems operate in a hybrid environment, and personal data may be stored and processed in Canada and the United States. Where cross-border data transfers occur, appropriate safeguards are implemented to protect personal information in accordance with applicable privacy laws.
7. Data Retention
We retain personal data only as long as necessary:
- Marketing data: up to 2–3 years unless withdrawn
- Service-related data: retained based on operational and legal requirements
8. Security Measures
We implement appropriate technical and organizational safeguards, including:
- Encryption of data in transit
- Access controls and role-based permissions
- System monitoring and regular updates
- Backup and disaster recovery processes
- Employee security awareness practices
9. Your Rights
You have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Withdraw consent
To exercise your rights, contact: info@weinstallit.com
10. Children’s Privacy
Our services are not intended for individuals under 13 years of age.
11. Updates
We may update this Privacy Policy periodically. Updates will be posted on this page.
12. Contact Us
Email: info@weinstallit.com
